FAQ

Blank Labels Terms and Conditions

How do I return an item?

My Account
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
Policies
Security
  This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
Privacy Policy
  Blanklabels.com Privacy Policy

​​Information We Collect:

We collect and store various types of information depending upon how you use our site.


When you visit our site:​

​When you visit our site, we send one or more cookies - a small file containing a string of characters - to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search.

This site uses a tool which collects your requests for pages and passes elements of them to search engines to assist them in indexing this site. We control the configuration of the tool and are responsible for any information sent to the search engines.



When you register, place and order, or contact us:

We collect information you provide when you place an order, register with us, send us an e-mail or call us. The information provided to us will not be sold or distributed in any way. This information may include:

Name​

Phone #​

E-mail Address​

Mailing Address​

Billing Address​

Credit Card Information - protected by industry-leading SSL encryption



What We Do With Your Information:

From time to time, we may send out e-mail and direct mail to our customers about products or events that we think may be of interest to them. These include offers for discounts or free services on our site. To unsubscribe from these offerings, please click here and let us know by email.



Our Disclosure of Your Information:​

No personally identifiable information we gather through the registration process, order placement, or support inquiries will be sold or shared with our affiliates, partners, or any other third-parties.

Your Account

By using this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Blanklabels.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Security Measures

Providing a secure shopping environment is one of Blanklabels.com's highest priorities. When you register with our site or place an order at our site, our form asks you to enter personal information (such as your credit card number). That information is encrypted and is protected with the best encryption software currently available in the industry.



How to Contact Blanklabels.com:​

If you have any questions or concerns regarding purchasing online, please feel free to call us and speak with a customer service representative directly to place your order. We can be reached from 9am - 9pm EST at 1-800-246-8805 or by Sending us an Email.


Your consent

By using our site, you consent to our privacy policy.
Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).
Buyer's Guide
How do I find my product?
  To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
  To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
  After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
Additional Support
How do I contact you?
  Please click here for our company contact information.