Original sales receipt must accompany returns.
We accept returns for exchange or refund 15 calendar days after delivery of the stock product. At our sole discretion after 15 calendar days of delivery, we may offer a Refund, exchange, or store credit on the return of the stock product only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• Without showing signs of wear or damage in any way
• Within 15 calendar days of the delivery date
• Must not be a special order or a custom order
• Unless noted that it cannot be returned or has a different return policy time period other than that 15 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There may be up to a 25% restocking fee for returned items that are not being exchanged and are not damaged.
Customer is responsible for all shipping costs if seller is not at fault.
Please contact customer service for more information on returning an item. We are here to help and wish to make your label buying experience a positive one. Thank you.
3700 Rose Lake Drive
Charlotte, NC 28217